How to File Case in Consumer Court Online?
We are all the consumer of goods & services in one way to other. If consumer has any complaint about the quality of brand, product or service so, you can file a consumer complaint online. Every customer has rights to complaint against any product or service of the seller. Consumer court is a platform where the customer can file a complaint against company to resolve quickly with solution. There are many consumer complaints resolved against brand companies by filing a complaint in consumer court. So here we tell you How to File Case in Consumer Court Online? & also provide the Steps to Register Consumer Complaint.
Before filling a consumer complaint, consumer gives notice to the opposite party of the fact of any deficiency in service or of unfair trade practice etc. to see if the trader is willing to make good the loss suffered by either replacing the commodity or returning the value of the purchase the issue resolve without going to the consumer court. But if the seller refuses or neglect the complaint, then the consumer can go to the consumer court.
Steps to Register Consumer Complaint
Here are the following steps that help to register the complaint by consumers online.
Go to Official Website:
You can go to the official portal of government consumer online resource & Empowerment centre (core.nic.in). It is a complaint & grievance redressal system run by the consumer co-ordination council & supported by the department of consumer affairs, Government of India.
To lodge a complaint, the customer has to first register on the website. You can fill the name, email address & phone number of the complaint & create the user id & password.
Lodging a Complaint:
A complaint can be filled against any registered brand or service provider. The online complaints system has a drop down menu of sectors, segments and brands which includes all brands registered with the department of consumer affairs.
Consumer can attach the details of any people & supporting documents can be attached to the online complaint.
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After submitted the form, complaints are assigned an electronically generated number. Its help to track the status of the complaint until it is resolved.
So, these are the following steps that surely help to file case in consumer court online. Consumer can lodge a complaint against on brand, service & products & resolve the problem by the help of consumer court.
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